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FAQ

Service operating hours

Hours of the cashless exchange department: 24/7
Hours of the cash exchange department: 24/7
Office hours: please check with the operator

Direction: cryptocurrency to cash:
You can create an order and pay for it, the operator in the chat will tell you the office hours, agree on a convenient pickup time with you, after which you only need to come in to collect the cash. You can also clarify delivery terms and receive it at a time that suits you.

Direction: cash to cryptocurrency:
You can create an order on the site, agree with the operator on the time of arrival at the office to hand over the cash, and then come to the office for the exchange. If the rate does not change by more than 0.3%, the exchange will be carried out at the rate in the order; if the rate changes by more than 0.3%, the order will need to be recreated.

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