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I forgot the password for my e-change.io account.

Short answer

If you forgot your password, use the password recovery function on the login page. Enter your email, and a message with instructions will be sent to you. If you do not have access to your email, contact support.

If you have trouble accessing your account at E-Change, the first thing you should do is use the standard password recovery procedure via your email.

Password recovery:

Go to your account login page.
Click the "Forgot password" link.
Enter the email you used at registration.
Wait for an email with instructions for recovering your account.
Use the link from the email to set a new password.

If the email does not arrive within a few minutes, check the "Spam" folder in your mailbox. Try requesting account recovery again or make sure you entered the correct email.

If you cannot resolve the issue on your own, we recommend contacting our 24/7 support service. Our specialists will promptly help you restore access to your account and answer any questions.

For better security, we recommend using complex passwords. Update them regularly and do not use them across different services. This will help you avoid unauthorized access to your account and protect your funds on the E-Change platform.

In addition, never share your credentials with third parties and beware of phishing sites that may imitate our service's interface. Be careful when entering sensitive information, especially if you arrive on a site via a link from an email or a third-party resource.

We recommend visiting the FAQ section of the site, where answers to the most common user questions are gathered. This section will help you better understand how the service works.

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