Which documents are required for verification?
Identity verification at the E-Change crypto exchange is aimed at ensuring security and transparency for all operations. We strive to make the process as simple and convenient as possible for users, while complying with international standards.
Requirements for verification at the crypto exchange
To successfully complete verification for cryptocurrency exchange, you will need to provide the following documents:
- Bank card: a photo of the bank card showing the last four digits and your full name.
- Alternative option (if the card is non-personalized):
- Write on a sheet of paper: the site name, your order number, the exchange amount in rubles, and your full name.
- Attach the card to the sheet and take a photo.
- The order number is shown in your personal cabinet or in the email sent to the address provided at checkout.
Additional requirements
- In rare cases, a high-quality photo of you holding your passport — with the document next to your face — may be required.
- Verification of the email address you provided at registration is a mandatory condition for confirming your account. No additional documents for crypto-exchange registration are required.
Why is this important?
The documents provided for cryptocurrency exchange help us ensure:
- Reliable protection of your funds and data.
- Compliance with international anti-fraud rules.
- Convenience and confidence in carrying out all operations.
If you have questions about identity verification at the crypto exchange, our support team is ready to help 24/7. You can contact us at any time for a quick resolution to any request.
The platform also has an FAQ section, which gathers answers to the most common questions. This will help you quickly understand the verification process and successfully complete registration or an exchange.
With E-Change you can be sure that your experience working with cryptocurrency will be safe, professional, and comfortable.
