How to delete my e-change.io account?
User security is the service's priority, so the account deletion process requires confirmation. Before deleting your account, please note that this action is irreversible and will result in a complete loss of access to your transaction history, personal data, and service features. Before sending a request, we recommend saving important information from your personal cabinet to eliminate the risk of losing the data you need.
How to request deletion?
- Send an email to [email protected] from the email address linked to your E-Change account.
- In your request, state that you want to delete your account and confirm your intention.
- Wait for a response from the support team, who will clarify the details and finalize the account deletion process.
Account and personal data deletion is carried out in accordance with the platform's privacy policy. Before submitting a request, make sure you do not have any active operations, as the completion of all transactions is a mandatory condition.
If you plan to use the service again in the future, please note that after account deletion, registration with the same email may not be available. In that case, a temporary deactivation is recommended instead of full deletion.
If you have additional questions, contact our 24/7 support service. We also recommend reviewing the FAQ section, where you will find answers to the most popular user questions.
